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Discover new and exciting employment opportunities in Manchester!

Spanish Speaking Reservation Agent
Price : Please contact
Date listed : 2009-Jun-17
    *   Posted By:   Search Office Services
    * Date Posted: 17th Jun 2009
    * Salary: 12500
    * Location: Manchester
    * Reference Code: 76593
    * Views Since Posting: 16
    * Full Description:

An exciting opportunity has arisen in Manchester city centre, to work in a busy car rental broker as an Spanish Speaking Inbound Reservation Agent. This role is permanent and starts immediately.

The basic salary is £12,500 per annum, with the OTE £35,000 per annum (uncapped). The shifts are 8-4pm, 9-5pm, 10-6pm & 2-10pm five days per week. The company is open seven days per week so will involve some weekend work.

The main duties and responsibilities of the role are as follows:

1) To take inbound calls from Spanish and UK customers, offering the customer the best possible level of service and commitment within the car hire industry.
2) Make car reservations throughout the world.
3) To ensure that every customer is dealt with in a professional and courteous manner.
4) Exceeding company and personal sales and call handling targets
5) Taking ownership of customer queries
6) Building long-term relationships with customers
7) Responding to overflow calls from the Customer Service team
8) Make outbound calls as required

The successful candidate must be fluent in Spanish and English, possess excellent communication and organisation skills, have a proven sales track record and a knowledge of word and excel. In order to succeed in this role, you need to be confident, tenacious, resilient and have a bubbly personality.

This is a great opportunity to work in a fun and vibrant sales environment where you can earn an excellent bonus. This job requires hard work and dedication, in return, you can earn an excellent uncapped monthly bonus.

If you meet the above criteria and would like more information about this role, please contact Sally Cordwell (agency) on 0161 835 8302.

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