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Customer Service Advisors
Price : Please contact
Date listed : 2009-Apr-08
    *   Posted By:   NTRUST Recruitment Solutions
    * Address:
          o Elizabeth House
          o 8 Princess Street
          o Knutsford, Cheshire
          o WA16 6DD
    * Contact: 01565 658 800‎
    * Date Posted: 7th Apr 2009
    * Salary: £12k - £13k + bonus
    * Location: Manchester (M22)
    * Reference Code:
    * Views Since Posting: 79
    * Full Description:

We require confident and empathetic individuals to be our first point of contact in our customer services department. You will take all inbound calls solving a range of billing queries, fault diagnostics and broadband issues. Courtesy calls and fault updates will be made when necessary, you will liaise with wholesale suppliers for fault resolutions and engineer appointments. The successful applicant should ideally have experience of working in customer service roles, you will be able to demonstrate excellent customer care and an ability to build rapport with customers. Strong organisation skills and the capapbility to multi task are also necessary. Benefit include personal bonus scheme, up to 33 days holiday a year, 2 week intro training and excellent promotional opportunities. Monday - Friday, 9am - 6pm

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