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Discover new and exciting employment opportunities in Manchester!

Customer Service Representative
Price : Please contact
Date listed : 2009-Mar-31
    *   Posted By:   First In
    * Address:
          o Upper level, Franklin House
          o Maple Road
          o Bramhall
          o SK7 2DH
    * Contact: 0161 439 5276
    * Date Posted: 30th Mar 2009
    * Salary: Up to £15,000 Basic PLUS BONUS!!!!!!!!!!
    * Location: Other (M31 4DD)
    * Reference Code: RTKF05
    * Views Since Posting: 35
    * Full Description:



All successful Customer Service Advisors will be joining an established financial organisation based in west Manchester. With extensive trading experience, my client has become one of the northwest\'s leading financial management providers to customers throughout the UK helping them solve their debt problems and sustain financial stability.

Our client is now recruiting for Customer Service Advisors to join their expanding Client Services based in their head offices in west Manchester. Free parking is provided and is also close to public transport links.

As part of your role, you will be accountable for managing a portfolio of customers, being a point of contact to resolve their queries and enquiries regarding their accounts and financial management programmes. Your duties will include, completing welcome calls to new customers, up dating and maintaining customer account details on a monthly basis, processing payments, setting up direct debits, and informing customers of updates. Alongside this, you will also be responsible for responding to enquires via email; letter and the telephone, sorting post, and ensuring all customer applications are completed and returned within the agreed service level agreements.

To be considered for this role, we are seeking applicants who have gained experience within a previous Customer Service role which has been telephone based or within a call centre. Each applicant must possess excellent communication and rapport building skills and problem solving. This role is suitable for applicants who enjoy working within a busy telephone based environment, and have strong organisation skills.

This role is suitable for applicants who want to help people and gain fantastic job satisfaction.

If your looking for a long term position with a financially secure company and you\'d like to work along side professional personnel then APPLY NOW!!!!!!!!




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